Privacy Policy - 5D Waves

Privacy Policy

Last Updated: April 17, 2026

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Information that can identify you, such as your name, email address, or payment information (e.g., for subscriptions like the annual or monthly plans). This is collected only when you voluntarily provide it (e.g., during registration or purchase).
  • Usage Data: Information about how you use the App, such as device information (e.g., device type, operating system, unique device identifiers), IP address, app activity (e.g., which features you use, subscription status), and, if enabled, approximate location data derived from your IP address (e.g., for server routing, not precise geolocation).
  • Cookies and Tracking Technologies: We use analytics tools like Google Analytics (for usage patterns, if enabled), Firebase (for crash reporting and performance monitoring, if enabled), and Supabase (for user profile management) to improve the App's functionality and user experience. Cookies or similar technologies may be used where applicable.
  • Third-Party Services: If you use third-party services (e.g., payment processors like Apple Pay, Google Pay), we may collect information they provide to us, subject to their privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App's functionality.
  • To process your subscriptions and payments (e.g., for the annual or monthly plan).
  • To communicate with you (e.g., customer support, updates, or promotional offers, if you opt-in).
  • To analyze usage patterns (e.g., via Google Analytics, Firebase, or Supabase, if enabled) to enhance user experience, develop new features, prevent fraud, and comply with legal obligations.
  • To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: Third-party companies that help us operate the App, such as payment processors (e.g., Apple Pay, Google Pay), cloud storage providers, and analytics tools (e.g., Google Analytics, Firebase, Supabase).
  • Legal Requirements: If required by law, court order, or to protect the rights, property, or safety of 5D Waves, our users, or the public.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures, including encryption and secure server protocols, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

  • Account Information: We retain your account data (name, email, subscription details) for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.
  • Usage Data and Analytics: Usage data, crash reports, and analytics information are typically retained for up to 24 months to improve the App's performance and user experience.
  • Payment Information: Payment transaction records are retained for up to 7 years to comply with tax and financial regulations.
  • Marketing Communications: If you opt-in to marketing emails, we retain your email preferences until you unsubscribe or delete your account.
  • Legal Obligations: We may retain certain information longer if required by law, to resolve disputes, enforce our agreements, or protect our legal rights.

6. Your Choices

  • You can update or delete your personal information by contacting will@5dwaves.com.
  • You can opt-out of marketing communications by following the unsubscribe instructions in our emails.
  • You may have rights under applicable laws (e.g., GDPR, CCPA) to access, correct, delete, or restrict the processing of your personal data, as well as to data portability and the right to object to certain processing. To exercise these rights, please contact us at will@5dwaves.com.

7. Children's Privacy

Our App is not intended for children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. We ensure that such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses or other mechanisms approved under GDPR for transfers from the European Union. By using this App, you consent to the transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated "Last Updated" date, and we will notify you of significant changes via email or in-app notifications. We encourage you to review this policy periodically.

Your use of the App is also subject to our Terms of Service, available at 5dwaves.com/tos.